Funky Sunflower Events
event management - wedding planning - venue & event styling
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Terms & Conditions

unky Sunflower is a Wirral based event company offering event and conference management services, venue dressing and brand building packages to help you boost your business.

Funky Sunflower Events - Terms & Conditions

1. Introduction

1.1. This website is operated by Funky Sunflower Events (Funky Sunflower)

Please read our Privacy Policy  in conjunction with these Terms and Conditions.

1.2. Your use of the Website is subject to the following Terms & Conditions of Use, which you are deemed to accept by using the Website. If you are not prepared to comply with these terms you must leave the website immediately.

1.3. Additional terms shall apply:

1.3.1. to any purchases you make through the Website;

1.3.2. to any booking you make through the Website; and

2. Copyright

The copyright and all other rights in the material on the Website are owned by Funky Sunflower or are included with the permission of the owner of the rights. As a visitor to the Website, you may download a single copy of the material on the Website on a single computer for your own private viewing/listening purposes only. Single copies of pages from the Website may be printed out for the sole purposes of enabling the person printing the page to retain a copy for their own personal records. No copying or distribution of material on the Website for any commercial or business use is permitted without our prior written consent. No photography, filming, broadcast, alteration or modification of the pages of the Website is permitted without our prior written consent except as may be reasonably necessary to use the Website in good faith. Subject to this paragraph, all rights in material on the Website are reserved to Funky Sunflower.

3. Prohibited use

You agree not to use the Website:

·         to create a database (electronic or otherwise) that includes material downloaded or otherwise obtained from the Website except where expressly permitted on the Website;

·         to disseminate content on the Website or use the Website for any other commercial purposes (which would include using the Website to promote or encourage the sale of your goods/services);

·         to place links on the Website where those links take users to unlawful material or material that contravenes these Terms and Conditions;

·         to transmit or re-circulate any material obtained from the Website to any third party except where expressly permitted on the Website;

·         to disseminate any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;

·         to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

·         to disseminate any material which is or may infringe the rights (including intellectual property rights) of any third party or be unlawful, threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, which may cause annoyance or inconvenience or may restrict or inhibit the use of the Website by any person or which constitutes or encourages conduct that may be considered a criminal offence or give rise to civil liability in any country in the world;

·         to disseminate any material which compromises the privacy or security of anyone other than yourself;

·         to disseminate any material which does or may bring Funky Sunflower or any of its brands or subsidiaries into dispute or in any way damage their reputation;

·         to disseminate any material where use of the material by Funky Sunflower, or any third party licensed or permitted by Funky Sunflower, will give rise to any third party claims; or

·         to post link(s) that take users to material that contravenes any of the above restrictions.

4. Links to other websites

4.1. You may link to the Website but strictly only on the basis that you do not replicate the pages of the Website, and subject to the following conditions:

4.1.1. you do not create a frame or any other browser or border environment around the Website;

4.1.2. you do not in any way imply any endorsement by Funky Sunflower other than with its written consent or misrepresent your relationship with Funky Sunflower;

4.1.3. you do not use any logos or trade marks displayed on the Website without the express written permission of Funky Sunflower;

4.1.4. you do not link from a website that is not owned by you; and

4.1.5. your website does not contain content that is distasteful, offensive or controversial, that infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5. Registration

5.1. To access certain parts of the Website, Funky Sunflower may require you to register and provide certain information about yourself. Such registration shall be subject to specific terms of registration. Where you register you also agree to:

5.1.1. provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data"); and

5.1.2. maintain and promptly update the Registration Data to keep it fully up to date.

5.2. Where information (including sensitive financial or personal information) is provided to Funky Sunflower (whether directly through the Website or otherwise) you accept that these methods of communication cannot be 100% secure. Where sensitive financial information is provided to Funky Sunflower it uses encryption software to attempt to prevent unauthorised access to this information being obtained. However, Funky Sunflower cannot accept any responsibility or liability for any damages (other than liability for death or physical injury arising out of the negligence of Funky Sunflower or its officers or any liabilities that cannot, as a matter of law, be excluded) arising from the misuse or loss of data or information submitted by you to Funky Sunflower directly through the Website or otherwise. The provision of personal information by you and use of it by Funky Sunflower is subject to Funky Sunflower’s Privacy Policy.

5.3   By registering or subscribing you accept that we may monitor individuals site usage; this information will be used to ensure appropriate use of the site and to inform product offerings and development

6. Disclaimer

6.1. Whilst Funky Sunflower endeavours to ensure that the Website is normally available 24 hours a day, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind and we do not accept any liability arising from any interruption in availability. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any other reasonable cause.

6.2. You acknowledge that some of the content may be supplied by third parties and the accuracy and completeness of it will not have been checked by Funky Sunflower. No liability shall be accepted by Funky Sunflower for any inaccuracy or omission in the information provided on the Website. All implied warranties are excluded from these Terms and Conditions to the extent that they may be excluded as a matter of law.

6.3. Funky Sunflower will use reasonable endeavours to ensure that the Website and any marketing emails do not contain or promulgate any viruses or other malicious code. However, it is recommended that you should virus check all such materials and regularly check for the presence of viruses and other malicious code. Funky Sunflower excludes to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from the Website or marketing emails.

6.4. Funky Sunflower will not be liable for any damages (including, without limitation, damages for loss of the profits) arising in contract, tort or otherwise from your use or inability to use the Website or any content or from any action taken (or refrained from being taken) as a result of using the Website or any content of it, including in respect of infringement of third party rights arising from the your use of the content.

6.5. Links on the Website to third party websites are provided solely for your convenience. If you use these links, you leave the Website. Funky Sunflower has not reviewed these third party websites and does not control and is not responsible for these websites or their content or availability. Funky Sunflower therefore does not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. Please note that Funky Sunflower gives no warranty that links to third party sites on the Site shall be marked as such.

6.6. The Website may contain links to third party websites where you may purchase items. You acknowledge that when making a purchase from a third party website you enter into a contract with that third party at your own risk and Funky Sunflower will bear no liability for that contract. Please note that third parties may operate such shopping sites with reference to the name of the Website, but that does not mean that Funky Sunflower are responsible for their conduct or any contracts that you enter into with them.

7. Suspension of access to the Website and User Indemnities

7.1. If, for any reason, Haymarket believes that you have not complied with any of these Terms & Conditions it may, at its sole discretion, suspend or cancel your access to all or some of the Website immediately and without giving you any advance notice.

8. Limitation of Funky Sunflower’s Liability

8.1. Funky Sunflower will not be liable to you for any loss or damage caused by Funky Sunflower or its employees or sub-contractors in circumstances where:

8.1.1. there is no breach of a legal duty of care owed to you by Funky Sunflower (or its employees or sub-contractors); or

8.1.2. such loss or damage is not a reasonably foreseeable result of any such breach; or

8.1.3. in respect of any increase in the loss or damage resulting from your actions.

8.2. Nothing in these Terms & Conditions shall exclude or limit Funky Sunflower’s liability for:

8.2.1. death or personal injury caused by the negligence of Funky Sunflower and/or its employees negligence; or

8.2.2. fraudulent misrepresentation by Funky Sunflower and/or its employees.

9. Competition terms and conditions

These rules (the “Rules”) apply to all prize promotions including free draws, prize competitions and instant win offers unless otherwise stated on the Website or via social media links. Depending on the nature of the competition there may be additional rules imposed by us (or selected third parties) and each such offer may be subject to its own express terms and may not be available in all jurisdictions.

9.1. All entrants to a Promotion must be at least 18 years of age at the date of entry and comply with any further age and/or other eligibility requirements set out in the Rules (eg in relation to residency and (where the prize includes travel outside the United Kingdom and/or car hire) holding a valid passport, visa and/or driver’s licence). Proof of age may be required before a prize-winner can claim a prize. The eligibility of any entrant is at the sole discretion of Funky Sunflower.

9.2. Only one entry per person and per household is permitted, spammers will be disqualified and automated entries are not permitted and will be disqualified.

9.3. All entries must be made in accordance with the Rules and must be received by Funky Sunflower by the closing date. Entries made otherwise shall be invalid. Funky Sunflower accepts no responsibility or liability for any lost, damaged or incomplete entries and all such entries will be deemed invalid. Proof of dispatch shall not be proof of entry.

9.4. Funky Sunflower and the promoter reserve the right at its sole discretion to (without prior notice): 9.4.1. cancel the Promotion; and/or 9.4.2. to substitute the prize for another prize of equal value.

9.5. NO PURCHASE NECESSARY to enter the competitions unless otherwise stated on the promotional activity with a specific competition.

9.6. By entering the prize draw, the entrant agrees to be bound by the Rules and by any other requirements set out in the promotional material accompanying the promotion.

9.7. By entering the promotion, the entrant agrees to these Terms & Conditions and our Privacy Policy . In addition, Funky Sunflower may pass your personal information to the promoters and their data processors. However, we will always take all appropriate steps to protect your information.

9.8. Prize-winners will be notified in writing within 6 weeks of the applicable closing date (or such other timeframe as is indicated on the Website). If a prize-winner fails to respond to claim his/her prize within 14 days of receipt of the notification, Funky Sunflower shall be entitled to select an alternative prize-winner. In such circumstances Funky Sunflower shall use reasonable endeavours to notify the alternative prize-winner within nine weeks of the closing date (or such other timeframe as is indicated on the Website).

9.9. Prize draws are open to all residents of the UK, except employees of Funky Sunflower (and its subsidiaries), the promoter and their immediate families, the promoters advertising agency and sales promotion consultancy, and anyone else connected with the creation and administration of the promotion.

9.10. Funky Sunflower’s decision is final and no correspondence will be entered into. Odds of winning depend on the number of eligible entries received.

9.11. Funky Sunflower will not accept responsibility for loss through technical fault, incomplete, illegible or other damaged entries. Proof of entry is not automatically proof of receipt.

9.12. Prize-winners will receive their prize within 6 weeks of notification unless otherwise specified on the Website. The terms and conditions of any third party supplier may apply and must be accepted and complied with by a prize-winner to accept the prize.

9.13. Funky Sunflower will not be liable if a prize does not reach a prize-winner for any reason outside the control of Funky Sunflower or if a prize is damaged during delivery.

9.14. It is your responsibility to ensure that when entering competitions which, if won, could result in time off work, your employer is in agreement to time off. When dates are specified they cannot be altered.

9.15. Prizes are non-transferable, non-negotiable and no cash alternatives will be offered.

9.16. Depending on the nature of the prize, its use or enjoyment may be subject to further conditions or restrictions.

9.17. By entering the promotion, the winner(s) consent(s) to any publicity generated as a result of the promotion and use on the Website or social media at any time.

9.18. Where relevant, all taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses upgrades etc) are, unless otherwise specifically stated, the sole responsibility of the prize-winner.

9.19. Where a gift voucher has been won at a third party event, the voucher can not be used in conjunction with any other offer or discount. 

9.20. If the value of the total order is more than the value of the winning voucher then the outstanding balance must be paid in full at the time of booking

9.21. Date is subject to availability

9.22. Funky Sunflower has the right to refuse a booking if the date is not available or any outstanding balance is not paid in the required time frame. 

9.23. The winning voucher can not be exchanged for cash or used for any other service unless previously agreed in writing by Funky Sunflower

9.24. Other than for death or personal injury arising from the negligence of Funky Sunflower, Funky Sunflower hereby excludes (so far as is permitted by law) all liability for any loss, damage, cost and expense, whether direct or indirect, howsoever caused in connection with any competition or any aspect of the prize.

10. Variation of these Terms & Conditions of Use

10.1. Funky Sunflower reserves the right to vary these Terms & Conditions of Use from time to time. Such variations become effective immediately upon the posting of the varied Terms & Conditions on the Website. By continuing to use the Website you will be deemed to accept such variations. You should therefore check the Website from time to time to review the then current Terms & Conditions. These Terms & Conditions were last updated in April 2018.

Booking Terms & Conditions for Funky Sunflower Events:

11.  Contracting party:

Your contract will be fulfilled by Funky Sunflower Events. ("Funky Sunflower"), a company whose address is 70 Price Road, Birkenhead, Wirral, CH42 3QZ.

12. Event Management Bookings:

12.1. Upon enquiry you will be offered a complimentary 1 hour initial consultation at a time and venue convenient for both parties.

12.2. This shall be followed by a proposal and quote which will be provided free of charge

12.3. Should you decide not to use Funky Sunflower but go ahead with any part of the proposal (in part or in full) then a £400 consultancy fee will be charged which must be paid within 30 working days. Failure to comply will result in legal action.

12.4. To proceed with the booking, a 20% deposit will be required to secure the services of Funky Sunflower and you will enter into a legally binding contract. When you agree to these terms and conditions on behalf of a legal entity (eg a limited company or a limited liability partnership) you confirm that you are authorised to purchase and to accept these terms on behalf of that entity.  

12.5. This deposit is non-refundable and is non-transferable to other products and services.

12..6. The outstanding amount is due no later than 8 weeks prior to the date of your event and failure to pay by this date could incur a further £50 late payment charge.

12.7. Should the event date fall within 8 weeks of the booking then the full balance will be payable upon receipt of booking invoice.

12.8. Refunds will not be given should you decide to pay the full balance earlier than 8 weeks before the event.

12.9. Final balance on the account must be received no later than 8 weeks prior to the event date(s)

12.10. If the balance remains unpaid 14 days before the event date, Funky Sunflower reserves the right to cancel your order and you will be liable for the full outstanding balance.

12.11. You will be liable to pay 50% of the outstanding balance if you cancel the event within 8 weeks of the event date and they will be liable for any out of pocket expenses incurred by Funky Sunflower Events.

12.12. You will be liable to pay 100% of the outstanding balance if cancellation occurs within 2 weeks of the event date.

12.13. Should an event be affected by something out of our control, such as weather, payment in full will still be required.

12.14. No work will be undertaken, unless agreed in writing, prior to the deposit being received.

12.15. It is the client’s responsibility to check all details on the booking documentation and Funky Sunflower will not accept liability for any errors which have not been raised in writing by the client at the time of booking.

12.16. Cancellation must be mutually agreed in person – by either phone call or face to face with written confirmation provided within 2 days.

12.17. Funky Sunflower shall not be held liable for, nor held accountable for any work or services provided by suppliers not booked or authorised by Funky Sunflower

12.18. Funky Sunflower shall not be held liable for any work or services provided by supplier booked or authorised by Funky Sunflower which is agreed without written confirmation and acceptance by Funky Sunflower

12.19. Additions can still be made to the order after the final balance request has been issued 4 weeks before the event date however, the numbers can NOT be reduced.

13 Wedding Planner Bookings

13.1. Upon enquiry you will be offered a complimentary 1 hour initial consultation at a time and venue convenient for both parties.

13.2. This shall be followed by a quote which will be provided free of charge

13.3. To proceed with the booking, a 20% deposit will be required to secure the services of Funky Sunflower and you will enter into a legally binding contract.

13.4. This deposit is non-refundable and is non-transferable to other products and services.

13.5. The outstanding amount is due no later than 4 weeks prior to the date of your event and failure to pay by this date WILL incur a further £50 late payment charge.

13.6. Should the event date fall within 4 weeks of the booking then the full balance will be payable upon receipt of booking invoice.

13.7. Refunds will not be given should you decide to pay the full balance earlier than 4 weeks before the event.

13.8. Final balance on the account must be received no later than 4 weeks prior to the event date(s)

13.9. If the balance remains unpaid 7 days before the event date, Funky Sunflower reserves the right to cancel your order and you will be liable for the full outstanding balance.

13.10. You will be liable to pay 50% of the outstanding balance if you cancel the event within 4 weeks of the event date and they will be liable for any out of pocket expenses incurred by Funky Sunflower Events.

13.11. You will be liable to pay 100% of the outstanding balance if cancellation occurs within 2 weeks of the event date.

13.12. Should an event be affected by something out of our control, such as weather, payment in full will still be required.

13.13. No work will be undertaken, unless agreed in writing, prior to the deposit being received.

13.14. It is the client’s responsibility to check all details on the booking documentation and Funky Sunflower will not accept liability for any errors which have not been raised in writing by the client at the time of booking.

13.15. Cancellation must be mutually agreed in person – by either phone call or face to face with written confirmation provided within 2 days.

13.16. Funky Sunflower shall not be held liable for, nor held accountable for any work or services provided by suppliers not booked or authorised by Funky Sunflower

13.17. Funky Sunflower shall not be held liable for any work or services provided by supplier booked or authorised by Funky Sunflower which is agreed without written confirmation and acceptance by Funky Sunflower

13.18. Additions can still be made to the order after the final balance request has been issued 4 weeks before the event date however, the numbers can NOT be reduced.

14. Venue Dressing & Event Styling Bookings

14.1 Upon enquiry you will be offered a complimentary 1 hour initial consultation at a time and venue convenient for both parties.

14.2. This shall be followed by a proposal and quote which will be provided free of charge

14.3. To proceed with the booking, a 20% deposit will be required to secure the services of Funky Sunflower and you will enter into a legally binding contract. When you agree to these terms and conditions on behalf of a legal entity (eg a limited company or a limited liability partnership) you confirm that you are authorised to purchase and to accept these terms on behalf of that entity.  

14.4. This deposit is non-refundable and is non-transferable to other products and services.

14.5. The outstanding amount is due no later than 8 weeks prior to the date of your event and failure to pay by this date WILL incur a further £50 late payment charge.

14.6. Should the event date fall within 8 weeks of the booking then the full balance will be payable upon receipt of booking invoice.

14.7. Refunds will not be given should you decide to pay the full balance earlier than 8 weeks before the event.

14.8. Final balance on the account must be received no later than 8 weeks prior to the event date(s)

14.9. If the balance still remains unpaid 7 days before the event date, Funky Sunflower reserves the right to cancel your order and you will be liable for the full outstanding balance.

14.10. You will be liable to pay 50% of the outstanding balance if you cancel the event within 8 weeks of the event date and they will be liable for any out of pocket expenses incurred by Funky Sunflower Events.

14.11. You will be liable to pay 100% of the outstanding balance if cancellation occurs within 4 weeks of the event date.

14.12. Should an event be affected by something out of our control, such as weather, payment in full will still be required.

14.13. No work will be undertaken, unless agreed in writing, prior to the deposit being received.

14.14. It is the client’s responsibility to check all details on the booking documentation and Funky Sunflower will not accept liability for any errors which have not been raised in writing by the client at the time of booking.

14.15. Cancellation must be mutually agreed in person – by either phone call or face to face with written confirmation provided within 2 days.

14.16. Funky Sunflower shall not be held liable for, nor held accountable for any work or services provided by suppliers not booked or authorised by Funky Sunflower

14.17. Funky Sunflower shall not be held liable for any work or services provided by supplier booked or authorised by Funky Sunflower which is agreed without written confirmation and acceptance by Funky Sunflower

14.18. Additions can still be made to the order after the final balance request has been issued 4 weeks before the event date however, the numbers can NOT be reduced.

14.19. Venue dressing bookings may be subject to a refundable damage waiver which is charged at a flat rate of £50 - or £100 if it is a DIY hire booking. This fee will be refunded once all stock is returned or collected and checked for damage.

14.20. Any loss or damage that is incurred during the hire period will result in the loss of the security deposit and possible extra charges if the amount exceeds the £50 or £100.

14.21. The client is fully responsible for all stock for the duration of the hire period up until it is collected by Funky Sunflower.

15. Funky Sunflower as Recommended Supplier Bookings

15.1. Funky Sunflower will provide their venue dressing service for wedding and parties running at your venue on pre-agreed dates.

15.2. Should Funky Sunflower not be able to provide the Services they will be responsible for providing an alternative offering the same quality and finish.

15.3. The Client must give adequate notice of all bookings and confirm via email all weddings and parties for which Funky Sunflower will be contracted to work.

15.4. The Client will be responsible for derigging the room after an event and storing the stock in a safe place until collected at a pre-agreed date and time.

15.5. Payment in full will be required by the Client no later than 2 weeks before the event unless previously agreed in writing.

15.6. Failure by the Client to pay the balance within that time may result in Funky Sunflower cancelling the booking

15.7. Funky Sunflower assumes no liability due to the quality of items or services purchased by the Client.

15.8. If the Client terminates a booking for any reason within 7 days of the scheduled Event, the Client will be liable to reimburse Funky Sunflower for any costs incurred.

15.9. Should Funky Sunflower terminate this agreement within 7 days of the scheduled Event, Funky Sunflower will be liable to find a suitable replacement of an equal standard.

15.10. The Client has a duty of care to the stock supplied by Funky Sunflower and the Client will be liable to cover the costs of any damages or loss incurred while items are in their care.

15.11. These will be charged at cost rate and must be replaced like for like.

15.12. Any bookings taken before the Termination of this contract must still be honoured by both the Client and Funky Sunflower unless agreed by mutual consent.

16. Right to refuse orders

We reserve the right not to fulfil, and to cancel, orders if we are unable to obtain payment authorisation from the issuer of your payment card, or in the event of obvious inaccuracies or mistakes in the prices that have been advertised to you.

17. Marketing

You acknowledge and accept that we have the right to use your name and/or company name and images from your event as part of on-going marketing and public relations. These announcements will not be disparaging or otherwise adverse to you or your business.

18. Refund & Cancellation Policy

18.1. If the balance remains unpaid 7 days before the event date, Funky Sunflower reserves the right to cancel your order and you will be liable for the full outstanding balance.

18.2. You will be liable to pay 50% of the outstanding balance if you cancel the event within 4 weeks of the event date and they will be liable for any out of pocket expenses incurred by Funky Sunflower Events.

18.3. You will be liable to pay 100% of the outstanding balance if cancellation occurs within 2 weeks of the event date.

18.4. Should an event be affected by something out of our control, such as weather, payment in full will still be required.

18.5. No work will be undertaken, unless agreed in writing, prior to the deposit being received.

18.6. All deposits are non-refundable and non-transferable

18.7. Cancellation must be mutually agreed in person – by either phone call or face to face with written confirmation provided within 2 days.

19. Entire Agreement

This contract is the entire agreement between the parties on its subject matter.  This contract takes precedence over any prior agreement or contract between the parties, including any terms and conditions you may have tried to impose on us.

19.2   Neither party may rely on a prior statement or representation (including innocent and negligent representation).

20. General

These Terms & Conditions shall be governed by, and construed in accordance with, English law and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms & Conditions unless Funky Sunflower shall elect to bring proceedings in the courts of the country of the user's residence or of principal place of business.

20.2. These Terms & Conditions, as varied by Funky Sunflower from time to time form the entire understanding between us. Headings in these Terms & Conditions are for convenience only and will have no legal meaning or affect.

20.3. No delay or indulgence by Funky Sunflower in enforcing the provisions of these Terms & Conditions shall affect Funky Sunflower’s rights under them nor shall any waiver of Funky Sunflower’s rights operate as a waiver of any subsequent breach.

20.4. No right, power or remedy conferred upon or reserved for Funky Sunflower is exclusive of any other right, power or remedy available to Funky Sunflower provided either under these Terms & Conditions or as a matter of law and each such right, power or remedy shall be cumulative.

20.5. You may not assign sub-license or otherwise transfer any of your rights or obligations under these Terms & Conditions.

20.6. If any provision of these Terms & Conditions is found to be invalid the invalidity of that provision shall not affect the validity of the remaining provisions of these Terms & Conditions, which shall remain valid and enforceable.

20.7. Nothing in these Terms & Conditions shall operate to exclude liability that cannot as a matter of law be excluded and in particular, and notwithstanding the limitations of liability set out above, our liability for death or personal injury caused by our negligence shall not be excluded or limited in any way.

21. Complaints Procedure

21.1. Complaints must be received by email to office@funkysunflower.com or by writing to Funky Sunflower Events, c/o 70 Price Street, Birkenhead, Wirral, CH41 3QZ within 5 days of the event date with a full explanation of the issue(s) arisen.

21.2. The complaint will be investigated fully and a response in writing will be provided along with any actions within 14 working days.

21.3. Should no communication be received within these deadlines, the event will be deemed a success and no correspondence will be entered into.

21.4. Any negative reviews or derogatory comments posted online on any platform without initial correspondence with Funky Sunflower will be deemed as libel and will be dealt with by our legal team.